Why did I receive a Letter?
DelDOT referred your account to the firm for collection after a toll violation remained unpaid and delinquent.
For each unpaid toll violation, DelDOT issues a Toll Violation Notice. In addition to the toll, a Violation Notice has a $25 Administrative Fee, $10 Ambulance Company Fund Fee, and a $15 fee to Combat Violent Crimes. A Toll Violation Final Notice is issued if the Violation Notice has not been paid within 30 days. The Toll Violation Final Notice adds a Civil Penalty of $25 and a Civil Penalty Surcharge of $12.50 to the fees listed on the first Notice of Toll Violation. If the Toll Violation Final Notice is not paid, it will be subject to registration hold, collection activities or legal action.
What if I never received a Notice from DelDOT?
Per Delaware law, it is the registered owner’s responsibility to pay for any tolls and fees incurred on a Delaware Toll Road. As required by Delaware law, notices of the unpaid tolls are mailed to the legal registered address on record with the Delaware or applicable state DMV at the time the toll was incurred. It is the responsibility of the vehicle owner to keep the registered address for their vehicle current.
What are the additional penalties and fees being charged?
The violation notice was issued pursuant to Title 21 Delaware Code § 4127. Failure to pay that notice resulted in the imposition of the additional penalties and fees for each individual toll violation.
Fees assessed by DelDOT for late-paid tolls: Administrative Fee, Title 21 Delaware Code §4129; State Fire Prevention Commission Volunteer Ambulance Company Fund, Title 11 Del. Code §4101(j); Fund to Combat Violent Crimes Fee, Title 11 Del. Code §4101(h); Civil Penalty, Title 21 Del. Code §4129; Civil Penalty Surcharge, Title 11 Del. Code §4101(g)(1).
What if I sold my vehicle?
You may provide any documents related to the sale of the vehicle for review. A completed Bill of Sale or signed Odometer Disclosure Statement are acceptable.
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Quick Links To DELDOT Toll Roads:
Contact an Agent:
- Contact number: (844) 576-4772
- Call Center Hours: Eastern Time
- Monday - Thursday 8 AM-9 PM
- Friday 8 AM-6 PM
- Saturday 8 AM-1PM